Welcome to Ulterius.
We are a leading supplier of hosted, on-premises and private label contact and communications solutions within Australia and internationally. Our customers are both small and large enterprises across many industries.
Our Products
Mach 1
Our flagship softswitch solution, Mach 1 provides the ideal PABX platform. Features include:
- Affordable on-premise PABX
- Hybrid connectivity - ISDN, PSTN and VoIP
- ISDN, PSTN and VoIP call recording - ideal for verbal contracts
- Call centre features - queues, automatic call distribution
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QueueBypass
Call queues - everyone hates them. With QueueBypass™, the customer experience is enhanced by managing the queue handling without requiring the customer to stay on hold while they wait for an agent.
- Automatic scheduled call back for inbound callers
- Detailed call statistics
- Customised informational messages to agents
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UltimateConnect
A click to call service that generates telephone leads from your web site.
- Lead generation - web to phone conversion
- Classified advertising - connect buyers to sellers
- Social networking - call without revealing phone numbers
- CRM integration - increased call event data capture
- Delivered as a hosted service - no additional equipment to buy.
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Latest News
October 29, 2008 03:06PM
The Ulterius MDN2200 has been issued Intel® Enabled Server Acceleration Alliance certification for the Oracle Real User Experience Insight product.
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July 01, 2008 09:00AM
QueueBypass calls the customer back when an operator becomes available. This feature can now be added to the UltimateConnect web click to call service.
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January 15, 2008 09:00AM
ING Australia click-to-call trial for the Insurance Direct group a success.
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